Insurance

Building an enterprise MLOps factory for Insurance

Building an enterprise MLOps factory for Insurance

An insurance company partnered with Marionete to standardise machine-learning delivery across its UK and Ireland businesses, creating a secure, scalable and governed MLOps factory that accelerated time to value sixfold.

The solution

Marionete first assessed the insurers MLOps landscape and defined a roadmap for an improved enterprise framework. We then worked alongside their data-science, engineering and platform teams to implement a common MLOps factory on Databricks and Azure DevOps.

The solution provides a repeatable path from development through staging to production. A modular framework and shared pipeline layer automate the machine-learning lifecycle, including data preparation, training, validation, deployment, serving and monitoring. Data scientists retain the flexibility to use custom code where needed, while configuration-driven workflows make common use cases faster and easier to deliver.

Security scanning, automated testing, model governance, human approval controls, observability and cost monitoring are brought into a single portfolio-management approach. Improvements to the common platform can benefit every participating team and use case.

Business impact

1.3 to 3.8+

MLOps maturity

6x faster

Time to value

99% reduction

Custom ML codebases

4 teams / 2 units

Platform adoption

  • Standardised MLOps across the insurer.
  • Established a governed path to production.
  • Reduced effort through reusable components and pipelines.
  • Strengthened security, quality and auditability.
  • Improved model performance and cost monitoring.
  • Built internal capability through knowledge transfer.

Main features

  • Enterprise MLOps factory: A common architecture for building, validating, deploying, serving and monitoring machine-learning models
  • Flexible framework: Reusable data and model contracts combined with configuration-driven workflows and support for custom code.
  • Automated CI/CD: Shared Azure DevOps pipelines for testing, security scanning, controlled promotion and deployment across development, staging and production.
  • Governed model lifecycle: Model registry, release workflows, challenger and champion aliases, traceability and human approval controls.
  • Feature management: A governed feature-store pattern with lineage, data-quality validation and integrated orchestration.
  • Monitoring and FinOps: Consistent monitoring for model drift, performance, availability and infrastructure cost.
  • Enablement and handover: Documentation, shared patterns and practical support for internal teams adopting the platform.

Key Points

Standardised ML delivery

Secure and governed by design

Reusable enterprise framework

Faster model onboarding

End-to-end observability

Scalable across business units